School bus service

As a concerned parent, I feel compelled to share my deeply unsatisfactory experience with Helena College. It is with regret that I write this negative review, but it is important to shed light on the glaring issues that plague this institution. Mine and my son’s interactions with disrespectful staff, their relentless pursuit of money, over-reliance on technology, and their lack of genuine care for students has left me thoroughly disappointed.One of the biggest issues I encountered at Helena College was the biased upper management. It became apparent that decisions were made without taking into account the best interests of the students. It seemed as if the administration was more concerned with their personal agenda rather than providing a nurturing environment for learning and growth.The disrespectful behaviour exhibited by the staff was disheartening. Instead of creating a supportive and inclusive atmosphere, I witnessed dismissive attitudes, unprofessional conduct, and a lack of empathy. It is disconcerting when those entrusted with the education and well-being of our children fail to demonstrate basic respect and decency towards them.Helena College is overly focused on financial gain. The school’s insatiable desire for money overshadows their commitment to delivering quality education. There was an emphasis on profit over student welfare, with exorbitant fees and continuous pressure to make additional financial contributions. It is disheartening to witness a school prioritising financial gains above the educational needs of its students.The education offered at Helena College was alarmingly disappointing. The school relies heavily on technology as a substitute for genuine teaching. The over-reliance on computers and software left students disconnected from the learning process. It is disconcerting to see education reduced to a series of automated programs, neglecting the essential role of teachers in guiding and inspiring students.Despite the school's claims of caring for their students, the reality fell far short of their promises. The lack of genuine concern for individual student well-being was evident in the school’s actions. Teachers and staff fail to provide the necessary support and guidance for students' personal and academic growth. It was clear that their supposed care for students was merely a facade to attract parents.My family’s experience with Helena College has been overwhelmingly negative. Greed-driven practices, an inadequate education system reliant on technology, and a lack of genuine care for students have left me deeply disappointed. As a parent, it is disheartening to witness an school that fails to prioritise the well-being and development of its students. I urge prospective parents to thoroughly consider their options and explore alternative schools that truly prioritise the education and welfare of their children before sending them here.

I use this service regularly, HOWEVER the mobile booking & website has continuously had glitches when booking a seat prior to the bus even coming close to the desired pick up spot. It a says “webleadtime X” meaning it’s unavailable. And I attempt to book hours prior.This has happened 3 times now. And 2 times in a row.After hours doesn’t answer the phone.And a certain lady in reception / admin is quite rude and unprofessional. For a seasoned adult I would expect better interpersonal skills. I could drop a name but will resist out of dignity.I sincerely hope upper management see this review and take action regarding the online front, as the online reliability is starting to look pathetic. Check the trend on the other reviews and phone calls by others.On a good note, kind drivers and business assets in good condition considering the traffic numbers using this service.

Waited for the 7:05am bus from Dunsborough and it never arrived - they wouldn't answer the phones either. I would have missed a flight if I couldn't get someone to drive me last minute. Highly recommend against relying on these guys.

Long time local bus service

Very happy with this school - teachers are dedicated and the school management are proactive and work hard to deal with issues

Super friendly, very efficient and excellent service! Would definitely recommend for any transfers - we were especially grateful for our transfer to Rottnest Island ferry with a week's worth of luggage and groceries, it would have been much harder without Westside Charters!

Not worth it. Too much misconduct in the upper levels of management. Most decision makers only care about advancing their careers and do not care about the students.

My return trip from Busselton to Terminal 1, Perth Airport, was very comfortable and on time. The driver was extremely helpful and friendly. I will use this service again. Thank you.

pity theyhave closed after many years of service.

Great bus company. Clyde is super accommodating and very easy to deal with. Would highly recommend using Clyde’s services